FAQs for suppliers of Kaufland

1. MTO Website

FAQ-1.1

How can suppliers access MTO Website to download the “Logistics Manual”?
廠商怎樣透過MTO網站下載Logistics Manual?

2. Letter of Credit and Related L/C Charges

FAQ-2.1	What are the L/C bank charges involved if payment by L/C? 開信用證會產生什麼銀行收費?
FAQ-2.2	How to calculate the L/C opening charges? 如何計算信用證的開證費用?
FAQ-2.3	How to calculate the L/C amendment charges? 如何計算信用證的修證費用?
FAQ-2.4	How to calculate the L/C settlement charges? 如何計算信用證付款費用?
FAQ-2.5	How can suppliers trace the L/C delivery status? 如何追蹤信用證派遞狀況?
FAQ-2.6	What is the difference in bank charges between presenting discrepant documents and making L/C amendment? 提交有不符點的文件和修改L/C 對銀行收費有什麼區別?

3. Shipping Documents

FAQ-3.1	To whom should suppliers send the copy documents after shipment or flight departure? 船或飛機開出後, 廠商應該將整套副本文件發給誰?
FAQ-3.2	What are the shipping document requirements? 文件有什麼要求?
FAQ-3.3	How & When to fill in the DHL tracking number on the Undertaking Letter? 怎樣或者什麼時候把快遞號碼填在擔保信上?
FAQ-3.4	To where should suppliers send the original shipping documents? 廠商應該把整套正本文件寄到什麼地方?
FAQ-3.5	What must supplier do when the no. of cartons is wrongly stated on B/L? 如提單上的件數被錯誤陳述，廠商該怎樣做? Supplier Declaration Letter (for wrong declaration on shipping documents)

4. T/T or Cheque Payment and Related Bank Charges

FAQ-4.1	How can suppliers know the document and payments status? 廠商如何知悉文件和貨款狀況?
FAQ-4.2	How can suppliers check the details of deduction made from the payment? 廠商收到貨款後,如何查詢被扣除的費用?
FAQ-4.3	What are the charges for payment by T/T or Cheque? 電匯或者支票付款的銀行收費是多少?

For better readability, only the masculine form is used on the website. This form is explicitly understood to be gender-neutral.

This website uses cookies. Those have two functions: On the one hand they are providing basic functionality for this website. On the other hand they allow us to improve our content for you by saving and analyzing anonymized user data. You can redraw your consent to using these cookies at any time. Find more information regarding cookies on our Data Protection Declaration and regarding us on the Imprint.

accept

These cookies are needed for a smooth operation of our website.

Name	Purpose	Lifetime	Type	Provider
CookieConsent	Saves your consent to using cookies.	1 year	HTML	Website
fe_typo_user	Assigns your browser to a session on the server.	session	HTTP	Website

accept

With the help of these cookies we strive to improve our offer for our users. By means of anonymized data of website users we can optimize the user flow. This enables us to improve ads and website content.

Name	Purpose	Lifetime	Type	Provider
_dc_gtm_--property-id--	Used by DoubleClick (Google Tag Manager) to help identify the visitors by either age, gender or interests.	2 years	HTML	Google
_gcl_au	Used by Google AdSense to experiment with advertisement efficiency.	3 months	HTML	Google
AMP_TOKEN	Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, request in progress or an error retrieving a Client ID from AMP Client ID service.	1 year	HTML	Google
_ga	Used to distinguish users.	13 months	HTML	Google
_gat	Used to throttle request rate.	1 minute	HTML	Google
_gid	Used to distinguish users.	1 day	HTML	Google
GoogleMaps	Is used to connect to Google Maps and to display those maps.	none	Connection	Google